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Privacy Policy

At Florabunda, protecting the privacy of our website visitors and customers is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

Information We Collect

Personal Information: When you place an order or interact with our website, we may collect personal details such as your name, email address, phone number, billing and shipping address.

Communication Data: This includes any correspondence you have with us, such as emails, messages, or feedback provided through our website or social media channels.

Usage Data: We may collect data about how you interact with our website, including pages visited, products viewed, and browser information, to improve user experience and optimise our services.

How We Use Your Information

Order Processing: We use the information you provide to process and fulfil your orders, communicate order updates, and provide customer support.

Communication: We may contact you via email or phone for transactional purposes, such as order confirmation, delivery updates, or responding to inquiries.

Marketing: With your consent, we may send promotional emails about new products, special offers, or events. You can opt-out of marketing communications at any time.

Analytics: We analyse usage data to understand how visitors interact with our website, improve our content, and enhance user experience.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption protocols for secure data transmission and store sensitive information securely.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for trusted service providers involved in operating our website or delivering orders. These third parties are obligated to maintain the confidentiality and security of your information.


Our website may use cookies to enhance user experience, analyse website traffic, and personalise content. You can adjust your browser settings to disable cookies, although this may affect certain functionalities of the website.

Your Rights

You have the right to access, update, or delete your personal information stored with us. If you have any questions or concerns about your privacy or our handling of your information, please contact us at

Changes to Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for any updates.

By using our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

Last updated: March 2024

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